I need assistance with problems 13-19, 13-20, 13-21 and 13-22 for my Management Science class. These questions are from the Quantitative Analysis for Management, 11th edition by Render,Stair and Hanna textbook. All four problems are associated with each other. Thank you13-19
John and Sons Wholesale Fruit Distributors employ one worker whose job is to load fruit on outgoing
company trucks. Trucks arrive at the loading gate at an average of 24 per day, or 3 per hour, according to a Poisson
distribution. The worker loads them at a rate of 4 per hour, following approximately the exponential distribution in
Determine the operating characteristics of this loading gate problem. What is the probability that
there will be more than three trucks either being loaded or waiting? Discuss the results of your queuing model
John believes that adding a second fruit loader will substantially improve the firm’s efficiency. He estimates
that a two-person crew, still acting like a single-server system, at the loading gate will double the loading rate from 4
trucks per hour to 8 trucks per hour. Analyze the effect on the queue of such a
change and compare the results with those found in Problem 13-19.
Truck drivers working for John and Sons (see Problems 13-19 and 13-20) are paid a salary of $10 per hour on
average. Fruit loaders receive about $6 per hour. Truck drivers waiting in the queue or at the
loading gate are drawing a salary but are productively idle and unable to generate revenue during
that time. What would be the
cost savings to the firm associated with employing two loaders
instead of one?
John and Sons Wholesale Fruit Distributors (of Problem 13-19) are considering building a second
platform or gate to speed the process of loading their fruit trucks. This, they think, will be even more efficient than
simply hiring another loader to help out the first platform (as in Problem 13-20).
Assume that workers at each
platform will be able to load 4 trucks per hour each and that trucks will continue to arrive at the rate of 3 per hour.
Find the waiting line’s new operating conditions. Is this new approach indeed speedier than the other two
This question was answered on: May 23, 2022
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